Turning Passion into Purpose. Purpose into Impact.
Organizational Strategy
The Big Ideas to Drive you Forward
Business Models
Realistic Pathways to Your Goals
Operations
Smart Ways to Facilitate Your Work
Assessment
Accountability, Learning & Growth
Telling Your Story
Building Strong Relationships
Comprehensive, Integrated Support
From the big existential questions of mission and purpose down to the nitty gritty of measuring results, we offer the customized support you need to grow the impact of your organization. You can use us to design an initiative from soup to nuts, or access specific skills to compliment your staff’s expertise. Either way, we take a holistic view and develop solutions that fit your goals, identity and resources.
Practical, Human-Centered Strategies
We use data to ground our thinking. We use theories and frameworks to organize information. We use our analytical skills and experience to give meaning to what we see and hear. But the most important component of our design process is: People.
People like your staff, Board, stakeholders and constituents. The people whose perceptions and behavior affect the implementation and outcome of your strategy.
We combine rigorous analysis with an understanding of how people think and what drives their behavior. Our inclusive, human-centered design approach yields strategies that are inspiring and ambitious, but also eminently practical and implementable.
An Experienced Team
All the Center’s projects are led by its two principals, Dr. Purnima Chawla and Mr. Ravi I. Singh . They bring you smart, creative thinking as well as the wisdom they have gained over two decades of advising similar organizations.
Purnima Chawla
Founder and President
About Purnima
Clients value Purnima for her sharp, incisive thinking and her ability to organize large amounts of data to arrive at critical insights and “breakthrough” solutions. Her deep understanding of individual motivation and group dynamics enables her to translate visionary ideas into practical strategies for changing the behavior of organizations, their stakeholders, and their communities. In addition, clients appreciate Purnima’s integrity, commitment and openness to different opinions, qualities that earn her the respect of all stakeholders.
Before starting the Center, Purnima served as Senior Vice President at Equals Three Communications. Earlier, she was Vice President at Porter Novelli. Purnima has a PhD in Psychology from Columbia University, and enjoys hiking, rock climbing and yoga.
Ravi Singh
Co-Founder
About Ravi
Skilled in both quantitative and qualitative research techniques, Ravi has conducted survey research in over 30 countries and has facilitated more than 400 focus groups. His experience enables him to pick up patterns and nuances, detect nuggets of information in vast pools of data, and use this information to address organizational concerns. His research has informed a wide range of organizational initiatives including communication and education programs, program evaluation, brand development, public affairs, business plan ratification, product marketing, and reputation and issue management.
Ravi holds an M.A. in mass communications from Bowling Green State University and has undertaken advanced graduate work in communications at Columbia University. He enjoys a variety of outdoor pastimes including running, hiking, biking and golf.
Our Guarantee
When we take on a project, we are completely invested in your success. We are part of your team. We will give you our best.
So send us all your documents and data. We want to know everything.
Tell us if we’ve missed something. We’ll gladly go back and explore it thoroughly.
Call us anytime to share your thoughts and ideas, doubts and concerns. We’re good listeners.
Invite us to talk with your stakeholders. We’re happy to address their concerns to help secure their support.
We will do whatever it takes to get the job done right. (p.s. We don’t expect you to pay for any extra time. We usually quote a fixed fee for the project and stick to it unless the scope of the work changes.)